Domino’s Marketing Strategy
Domino is a game with the simple rule that each player must add one domino to an adjacent stack of ones until all are in place. Each domino is a flat, thumb-sized rectangular block that bears from one to six spots or dots (called pips). In addition to the traditional 28-piece set, larger sets of dominoes exist; some have multiple matching ends and can be used for long games. Dominoes are also known as bones, cards, men, or pieces.
Domino’s is a popular pizza restaurant chain with locations in nearly 90 countries. The company operates a large number of franchises and focuses on its core business model that centers around delivering amazing food to customers who are on the go. Domino’s marketing strategy also includes a user-friendly online ordering platform that allows customers to order their favorite pizza and other items from the comfort of their own homes.
The success of Domino’s marketing strategy is rooted in the company’s steadfast commitment to client satisfaction. They continuously solicit customer feedback to help them improve their services and the overall customer experience. They have even gone as far as to include voice recognition functionality on their mobile application and Amazon Alexa/Google Assistant enabled devices, allowing consumers to place their orders with just a voice command.
Hevesh, a Domino’s artist, spends time testing each section of an installation to ensure it works properly before putting it together. She films her tests and uses the footage to make precise corrections if needed. She starts by building the largest 3-D sections and then moves on to flat arrangements. Finally, she adds lines of dominoes connecting the various sections together.
Domino’s has taken advantage of the growing trend toward home delivery and eat-in options. Its unique partnership with fashion designer Liam Hodges during London Fashion Week showcased a line of Domino’s branded apparel inspired by the idea that people are staying in more and opting for takeout or delivery instead of dining out.
While Domino’s is a leading brand in the pizza industry, it faces stiff competition from other restaurants that are focused on providing a quality experience to their customers. To distinguish themselves from the crowd, Domino’s has focused on developing cutting-edge technology that will help them innovate their business model and increase their market share. They have invested in an Innovation Garage where teams collaborate on and develop new ideas to drive the Domino’s brand forward.
A successful marketing campaign requires a lot of work and creativity. Domino’s has been able to successfully differentiate itself from other pizza restaurants by emphasizing their ability to deliver pizza and other products quickly and efficiently. They have even gone as far as to implement their own customized Domino’s app that enables customers to order from any device, at any time. The app’s user-friendly design and advanced features like Domino’s Delivery Tracker allow users to keep tabs on their orders and receive notifications about the status of their deliveries.